Knowledgebase : Clients Area
   
How do I cancel a service/product?
Problem:How do I cancel a service/product with you?Solution:This article explains how to cancel a specific service with Prolateral. If you are a channel partner or reseller then this article is not for you.Login to the secure clients area at https://clien...
How do I downgrade a service?
PROBLEM: How do I downgrade my outMail service? How do I downgrade a prolateral service? SOLUTION: This article explains how to downgrade a specific service with Prolateral. If you are a channel partner or reseller then this article is not for you. ...
How do I upgrade a service?
PROBLEM: How do I upgrade my outMail service? How do I upgrade a prolateral service? SOLUTION: This article explains how to upgrade a specific service with Prolateral. If you are a channel partner or reseller then this article is not for you. * L...