Prolateral Consulting Ltd
Prolateral Consulting Ltd
Knowledgebase : partner
 

Problem:

Do I have to pay to join the partner program?

Solution:

NO!!!

Both our companies are in business to be successful, the partner program is designed to help both our businesses by extending your product portfolio to include our services. The rest is up to you.

Problem:

How can I see my tariff?
How can I see my partner tariff?

Prerequisites

You must already have a partner account in the Portal.

Solution:

Log into the portal and select the "Partner" tab.
Then select the "Tariff" tab

From here you will see your current billing tariff in the form of credits and currency. You will also see the RRP (Recommended Retail Price) for you to resell at. Please note the RRP is only a pricing guide.

Problem:

How do I change the logo in the portal?
How do I put my logo in the portal?
How do I brand the portal with my logo?
How do I whitelabel the portal with my logo?

Prerequisites

You must already have a partner account in the Portal.

Solution:

Log into the portal and select the "Partner" tab.
Then select the "Settings" tab

In the theme section you can provide a URL to a image of your logo on your own website.
The image should be 300px wide and 65px high (300x65).  The image must also be in a transparent PNG or transparent GIF format.

If you haven't got the means to host the image on your own website then please raise a ticket with support and we can host the file for you.

Problem:

How do I change the theme in the portal?
How do I put my company colours/theme in the portal?
How do I brand the portal with my company colours?
How do I whitelabel the portal with my company theme?

Prerequisites

You must already have a partner account in the Portal.

Solution:

Log into the portal and select the "Partner" tab.
Then select the "Settings" tab

In the theme section you can change the theme to selection of provided themes.

If none of the themes match your needs then please raise a ticket with support and we can work with you to generate a theme.

For those of you technical enough the themes are put together using jQuery UI themeroller (http://jqueryui.com/themeroller). So if you already have a theme file then we can easily upload it to the portal for you to use.

Problem:

You've changed the logo and theme of the portal for your clients, but the login page still shows the Prolateral defaults.

Solution:

The portal can't know which theme to display until you are logged in. In order to create your own login form, or to include the a portal login form on your own website, the following form details are required.

They can be incorporated as you wish within a <form> tag on your page - but the key points are highlighted in red - obviously you can add <label>s and other features if you wish.

<form method="post" action="https://portal.prolateral.com/clients/login">
      Username  
      <input  name="data[Client][username]" type="text" />
      Password  
      <input  name="data[Client][passwd]" type="password" />
      <input type="submit" value="Login" />
</form>

Problem:

How do I signup to be a partner?

Solution:

The partner signup is very simple and completely free. The process either creates you a new account for new partners or converts your existing end-user account to a partner account.

You can sign up to the partner program by going to http://www.prolateral.com/cart/add-partner-group

Once you have signed up to be a partner your account details will be verified by the Prolateral Team before making your partner service live. Upon successful completion of your application you will receive a welcome email providing you all the necessary information and how to add credits to your account.