Knowledgebase : General
 

Copy C:\TT directory somewhere safe.Uninstall IRIS Reinstall from IRIS CD 8.5.5 Upgrade from IRIS CD 8.6.3 Upgrade from IRIS CD 8.7 Upgrade from IRIS ServicePatch 87SP3 Upgrade from IRIS ServicePatch 87SP4 Upgrade from IRIS ServicePatch 87SP5Rename C:\TT\...
Scenario:User has inserted a USB drive and it says that the device has been detected, and/or there has been an audible indication of a USB connection; but there is no new drive in 'My Computer'.User has a number of network drives in 'My Computer' with let...
You will need to know your SMTPAUTH username and password to use this service, you will have had these sent to you by email. In Outlook Express go to Tools->Accounts...Select the Mail tab.Double click on the default entry in the list.A properties win...
Connecting an external users' laptop or PC to the company network is straightforward. Unplug a network lead from an currently connected PC and plug it into the laptop instead. On the laptop go to the 'Start' button, and select 'Run' In the 'Open:' box ...
Problem:I've connected my camera to my PC with a USB cable, but nothing has happened.Solution: USB Cameras generally appear as 'Removable Storage' inside My Computer. Cameras will always have a folder at the top level called DCIM. Take a look at all...
ProblemIn Sage Line 50 and Instant Accounts, there are one or two messages you may receive when you try to login. "Username already in use" or "the program cannot connect you at this time" SolutionThere is nothing wrong with the p...
Step 1. Using Exchange System Manager navigate to the 'Servers' container. Now drop down the 'Protocols' container. Next find the 'SMTP' protocol and select 'Default SMTP Virtual Server'. Right click on the default smtp virtual server and choo...
Problem:The User has created extra folders under their Contacts folder in outlook, but can't select the email addresses of people in the new folder when sending email.Solution:You can create folders with contacts in them, but they won't show up in the ema...
Problem:When clicking a link in an Outlook email message, a box entitled 'Locate Link Browser' appears instead of the webpage. Solution:The window which popped up was looking for *.exe files, and was titled 'Locate Link Browser'. Use the file browser toÂ...
Problem: Dication or Transcription Footswitch is installed but doesn't seem to work.Solution: There are two types of connectors for the dictation footswitches -- Serial and USB. The serial connector has 9 small holes in a D-shaped plug, and two ...
If you receive a file which has any of the following extensions: xlsx docx pptx and you don't have Office 2007 installed, the chances are that you won't be able to open or read them. They are the new file-types associated with MS Office 2007, an...