Knowledgebase : proFilter
   

Problem: You want to add extra user accounts to the profilter portal so they can manage their own email, or you can separate the email for different users. Solution: You can add any addresses within the domain for which you are an administrator. If you...
PROBLEM: How do I setup Microsoft Exchange to only accept email from the proFilter clusters? SOLUTION: * Run Microsoft Exchange System Administrator:- Go to Start->Programs->Microsoft Exchange->System Manager * Expand the following trees:- ...
A quick overview of SMTP SMTP is the Internet protocol used to transfer electronic mail between computers, much like HTTP is the Internet protocol used to transfer web pages between computers. Like HTTP, there has been more than one generation of SMTP; ...
Exchange 2003 introduced a new facility to filter email messages if the email address doesn't exist in the Active Directory. This will stop spammers from sending messages to non-valid addresses. It can also be used by profilter to immediately detect emai...
Outlook keeps all the Internet Headers of an email that tell the history of how the email arrived into your mailbox. This history is invaluable to technical support in finding out where any potential problems are. In order to view the Internet Heade...
If you regularly get sent email from someone which profilter identifies as Spam, you can use the Whitelist to force profilter to pass it straight through and not quarantine it.You can access your Whitelist under the Settings tab, then the White&Black ...
PROBLEM: What is SMTP and understanding the error codes SOLUTION: Ever wondered why your emails don't send or your email marketing campaign fails and all you're left with is something called an SMTP error code and a short meaningless message? B...
PROBLEM: What is Greylisting? SOLUTION: Greylisting is a method of blocking significant amounts of spam at the mailserver level, but without resorting to heavyweight statistical analysis or other heuristical approaches. Greylisting relies on the fac...
Ensure that profilter is configured to send email to the mail server host name assigned to your domain by Microsoft. It will look like this: example-com.mail.protection.outlook.com CONFIGURING OFFICE 365 TO ONLY ALLOW EMAIL FROM PROFILTER (OPTIONAL). ...
The full current list of Profilter IP addresses is given below:- * 212.227.86.52 * 213.165.83.174 * 217.160.92.157 * 209.143.135.31 * 209.143.135.38 * 209.143.135.83 * 209.143.135.91 * 209.143.135.162 - 209.143.135.163 * 209.143.135.17...
* Log in to the Office 365 admin center, and go to ADMIN CENTERS > EXCHANGE. * In the left pane, click MAIL FLOW, and click RULES. * Click the + symbol, and click BYPASS SPAM FILTERING: * In the NEW RULE page, enter a NAME to represent the rule. ...