Knowledgebase: General
Outlook can't open links to web pages

Problem:

When clicking a link in an Outlook email message, a box entitled 'Locate Link Browser' appears instead of the webpage.

Solution:

The window which popped up was looking for *.exe files, and was titled 'Locate Link Browser'.

Use the file browser to  point to C:\program files\Internet Explorer\iexplore.exe and click Open.

Internet Explorer should open up and show the relevant webpage.

Outlook seems to have lost its knowledge of what program to use -- once it has been reset it will remember it.


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