Outlook keeps all the Internet Headers of an email that tell the history of how the email arrived into your mailbox. This history is invaluable to technical support in finding out where any potential problems are.
In order to view the Internet Headers in Outlook, use the table below for the relevant version of Outlook you are running.
Select all the text in the 'Internet Headers' box and press CTRL+C to copy it; you can now paste this text into an email, or anywhere else to keep a record of the email history.
Outlook 2010, 2013
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- Double-click the message to open it in a new window.
- Select the File tab and then click Properties
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Outlook 2007
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Method 1: Right-click the message in the folder view, then choose Options.
Method 2: In an open message, click the arrow in the bottom-right corner of the Options pane in the ribbon bar. |
Outlook 2003, 2002, 2000
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Method 1: Right-click the message in the folder view, then choose Options.
Method 2: In an open message, choose View | Options.
With either method, you'll see the Internet headers portion of the Message Options dialog.
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Outlook Express/ Internet Mail
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Method 1: Open the message and Select Properties beneath the File menu
Method 2: Right-click the message header and select Properties. |
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