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View Internet Headers in Outlook or Outlook Express

Outlook keeps all the Internet Headers of an email that tell the history of how the email arrived into your mailbox. This history is invaluable to technical support in finding out where any potential problems are.

In order to view the Internet Headers in Outlook, use the table below for the relevant version of Outlook you are running.

Select all the text in the 'Internet Headers' box and press CTRL+C to copy it; you can now paste this text into an email, or anywhere else to keep a record of the email history.

Outlook 2010, 2013

  • Double-click the message to open it in a new window.
  • Select the File tab and then click Properties

Outlook 2007

Method 1: Right-click the message in the folder view, then choose Options.

Method 2: In an open message, click the arrow in the bottom-right corner of the Options pane in the ribbon bar.

Outlook 2003, 2002, 2000

Method 1: Right-click the message in the folder view, then choose Options.

Method 2: In an open message, choose View | Options.

With either method, you'll see the Internet headers portion of the Message Options dialog.

Outlook Express/ Internet Mail  

Method 1: Open the message and Select Properties beneath the File menu

Method 2: Right-click the message header and select Properties.
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The Origin of this information may be internal or external to Prolateral Consulting Ltd. Prolateral makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Prolateral makes no explicit or implied claims to the validity of this information. Any trademarks referenced in this document are the property of their respective owners.